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TrueFlame 18" Stainless Steel Lume Series Square High Rise Propane Fire Bowl
30 Days Money Back
We offer 100% Price
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The professionals at ImpressivaBath are available to assist you with your selection of TrueFlame products.
A Backyard Oasis for the Entire Family. TrueFlame offers one of the most Comprehensive Outdoor Leisure programs on the market.
The development of TrueFlame design was forged by the demand by consumers for Outdoor spaces. Each space is unique allowing the homeowner, restaurant, and hotel to create an inviting environment for their guests to feel comfortable and relaxed.
The TrueFlame Advantage
Superior Quality. TrueFlame product development and Quality are what sets us apart. The step-by-step quality control makes our product a superior quality product and the best in this industry.
|Years of Experience. Our designers have been in the Outdoor industry for many years and have helped elevate and develop the category. We have the most advanced designers and engineers on the TrueFlame team.
|Beautiful Design. TrueFlame was developed by designers and then placed into a functional product through our engineers. We focus on making the Design flow with the backyard space through color, shape, and function.
- 18 gauge 304 Stainless Steel Flat Pan
- 12" -19 gauge 304 Stainless Steel Double Ring Burner, 1/2" NPT
- Ships as Natural Gas. Liquid Propane (LP) conversion kit is also available and sold separately.
- For use in a fully vented fireplace or standalone exterior application only
Note: The safety valve is sold separately
Documents & Files
- TrueFlame Product Brochure
- Fire Bowl Installation Manual
- Media Guide
- Gas Piping Chart
- Accessories Sell Sheet
- Warranty Guide
Safety Information: Check CA Prop 65 Warning for more information.
|Natural Gas or Liquid Propane (Using a Conversion Kit)
|Main Burner Material
|Fire Pit Size
|Media Amount Required
|18" - 20 lbs. Lava/30 lbs. glass
|18" (W) x 18" (D) x 8" (H)
We offer FREE SHIPPING on all orders in the 48 contiguous United States. All exceptions will have a shipping fee listed on the product page.ORDER CONFIRMATION
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and authorized your credit card for the purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.ORDER SHIPMENT
In stock orders ship within 1-2 business days from the date of your order and will be delivered in 3-7 business days after shipment. Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at email@example.com.
Large items, such as saunas and tubs, ship via freight and require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to firstname.lastname@example.org. We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.30 Day Money Back Guarantee:
We are so confident in our products and services that we offer a money back guarantee. If you're not 100% satisfied with your purchase simply contact us and we'll politely and quickly refund your purchase.
When shopping with ImpressivaBath.com, you can feel certain that you are getting the best prices before and after you place your order. If you find an item at a lower price, we match the competitor’s price. It's really that simple!
How to submit your Price Match Request:
Send an email titled “Price Match Request” along with the following information to email@example.com and we will reply within 24 to 48 hours:
- Your name.
- Your shipping zip code.
- Link to lower priced product on competitor’s website.
- Add product price PLUS cost of shipping and handling to determine total cost.
- Sales tax is excluded from price match.
- 110% price match guarantee is valid up to 15 days after the date of purchase, no exceptions.
- Product must be exactly the same, new, not refurbished, restocked, etc. Used or counterfeit products will not be price matched.
- Product must be in stock on the competitor’s website and for sale online.
- The website cannot be a marketplace, membership club, liquidator or auction website (e.g. Amazon.com, HOUZZ.com, eBay.com, Overstock.com, Wayfair.com, etc).
- Any financing offers, bundle offers, items included in bundle offers, free items, pricing errors, discontinued, clearance and on sale items are excluded.
- The competitor must be an Authorized Retailer of the product following manufacturer sales guidelines (i.e. MAP pricing).
- Competitor’s website must be run by a valid U.S. Corporation.
- The price match applies to the advertised price and coupons advertised on the product page only. Any other coupons, rebates, quotes or in-cart discounts are eligible at the discretion of ImpressivaBath.com.
- We reserve the right to deny claims if our policy is being abused.
- If the price match is approved, we will refund the original payment used on your order (cash payments will be refunded via check).
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